Faster Service
Faster table turnaround through seamless integration enables more covers per table.
Customer satisfaction
Increased customer satisfaction at the table. Staff have more time for your customers and have the information in their hand to get the order right every time. A stress-free service.
Queue-Busting
Queue-busting potential of having service staff take orders at busy times.
Serve more efficiently Everyone's happy
PocketTouch allows waiting staff to take orders seamlessly from table or queue, straight to the heart of the kitchen and bar, providing a quick and efficient service to the customer.
Order updates made on PocketTouch are automatically updated on the bill, making the whole process more efficient. Service is faster and there's quicker table turnaround.
Inform The Kitchen
PocketTouch can keep the kitchen informed of customer special requests or allergies.
Reduce Mistakes
Handwritten mistakes are a thing of the past and Chef can get straight on with preparing the food.
Informed Staff
Staff know whats on the menu and what isn't. If an item is out of stock, your waiting staff know right away.
Increased Revenue
You want to seat as many parties per meal service as possible. With PocketTouch your customers aren't left waiting for their order to be sent through to the kitchen. Getting the order right first time is another essential part of customer turnaround, minimising the risk of mistake with digital tickets reduces the chance of orders being sent back to the kitchen. When it comes to paying the bill, servers can take payments and complete checks right at the table, saving valuable time and freeing the table for your next customers.
Multi-level floor plan
PocketTouch offers easy to navigate precision control of its floor plan.
Assign names to tables, so the waiting staff can provide a personal level of customer service.
Highlight a table to see its current status, including table open/closed, total, items, and if the bill has been printed.
The multi-level floorplan enables the customer to sit wherever they like and be found by the waiting staff, even if it's in the beer garden. Then, if they move, simply transfer the bill to another table.
PocketTouch is very user friendly and has allowed us to spend more time with customers instead of time going to the fixed terminals. Overall we are very satisfied with the product. We have 6 restaurants altogether, 2 of which have Orderman 7 running PocketTouch.
